Query on ISA transfer in.

Sprouty

Morning all

About a week ago I added a transfer in request to my ISA account to bring in a cash ISA held with Virgin Money. That request is now showing as "Form Sent to Client". Is this a pysical form of some sort as as far as I can see I have not received and documents by email. Is it snail mail?

Also, I need to sort out the JISA held for my son. If her were to open a new account in his own name do we still need to use the old PH2607 referral code?

Cheers

Russ

Sprouty

I must admit I was kind of expecting some sort of response to this query from someone at Cobens. Is this in the wrong place?

mikeiow

Can’t disagree, but have you tried emailing them directly?
For specific detail like this, that makes more sense than the public forum.
Do you have @Nik-Burrows email address?

Adam Kay

Hi Russ,

Code is noted thanks. Regarding 'forms' please email support@cobensdirect.co.uk and someone will definitely get back to you. It is sometimes unclear who the client is from the forum user name-although I do recall the connection with your user name I can't recall your surname

Sprouty

Thanks for the replies and sorry I missed your call earlier Adam. I'll give you a bell in the morning. Cheers all, have a good evening.