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  3. Did the small amounts ever get resolved?

Did the small amounts ever get resolved?

Scheduled Pinned Locked Moved General Chat
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  • A Offline
    A Offline
    Adam Kay
    Global Moderator
    wrote on last edited by
    #2

    It depends where it is held, R. In this case it is 19p 'cash' so i'll check with Dan to see if he can move it.

    I will mail you offline when i receive the answer

    Regards

    Adam

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    • A Offline
      A Offline
      Adam Kay
      Global Moderator
      wrote on last edited by
      #3

      Hi R, I've emailed you regarding the above-moved

      Regards

      Adam

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      0
      • J Offline
        J Offline
        JerryC
        wrote on last edited by
        #4

        I’ve got 0.01, 0.02 and 0.01 in PHO (pension/ISA/GIA) and 0.07 and 0.02 in PHR (ISA/GIA). I’d like this cleaned up but would not like Cobens to incur excess costs doing so, what’s the best way to do this please? (probably similar numbers in my wife’s accounts)

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        • C Offline
          C Offline
          Coopersale
          wrote on last edited by
          #5

          Thanks for that Adam.

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          • A Offline
            A Offline
            Adam Kay
            Global Moderator
            wrote on last edited by
            #6

            We will come up with a universal solution.

            If the balance is held in the following portfolio's:

            Optimum-all
            Money Markets
            IM index 100 through 20

            feel free to move the balance via the dashboard

            PHE
            PHT

            These will incur a substantial trading fee and we are currently working on a process whereby we can sweep the units and pay out the cash in lieu.

            Regards

            Adam

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            • D Offline
              D Offline
              droopsnoot
              wrote on last edited by
              #7

              I also have small amounts, about £20 each, in PHR and PHO, and it would be nice for them to be merged into something else at some point.

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              • L Offline
                L Offline
                LastPoster
                wrote on last edited by
                #8

                Similarly, my son had a JISA and was 18 in April. We moved the funds to a ISA but over a couple of months a small amount back built up in the JISA which I can still see though my account.. It ought to be moved without me doing anything to my mind, but what's the process?

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                • 2 Online
                  2 Online
                  2BToo
                  wrote on last edited by
                  #9

                  I have a similar and possibly related problem; I seem to have holdings which are in the same portfolio but listed separately. Here's a picture.

                  IM.jpg

                  You'll see that 'IM Optimal Growth for Withdrawal Strategy' features three times albeit with a fairly small amount on each one. I guess I can sweep all of these into something better via the dashboard as per Adam's post above.

                  I also have 'IM Lifestyle Growth for Income' listed twice towards the bottom of the list, each one with a more significant sum in it (although one about ten times as large as the other.) Should I see if I can merge them or doesn't it make any difference to anything?

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                  • L Offline
                    L Offline
                    LastPoster
                    wrote on last edited by LastPoster
                    #10

                    Same, following an Email from Adam, my sons JISA tiny sum moved to his S&S ISA. Another 2p appeared two days ago 😀

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                    • A Offline
                      A Offline
                      Adam Kay
                      Global Moderator
                      wrote on last edited by Adam Kay
                      #11

                      It's like whac-a-mole 😞

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                      • L Offline
                        L Offline
                        LastPoster
                        wrote on last edited by
                        #12

                        I'm not that bothered obviously although I will email you about something related. The email address will be different to the one you used the other day but the name is the same (the one I will use is the one you guys have as my contact now, the one you used the other day is one I don't really use now)

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                        • A Offline
                          A Offline
                          Adam Kay
                          Global Moderator
                          wrote on last edited by
                          #13

                          Ok sure, send it over👍

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                          The value of your investments can go down as well as up, and you may get back less than you invested.

                          Cobens is a trading name of Cobens Group Limited which is authorised and regulated by the Financial Conduct Authority. We are entered on the Financial Services Register No. 05850981 at https://register.fca.org.uk .

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