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  3. Transfer from cash holding into portfolios - not actioned

Transfer from cash holding into portfolios - not actioned

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  • R Offline
    R Offline
    Ronski
    wrote on last edited by Ronski
    #1

    @Adam-Kay @Nik-Burrows

    On Tuesday night I initiated three transfers from cash holdings in to three portfolios (PHT,IML Growth & OGG).

    These are normally actioned the next working day, which was yesterday, I've had no emails and the funds are still sat there in IM Money Markets. Usually I'd have a fund switch update email in the morning, and another update to confirm completion the same afternoon.

    Any idea why this is please?

    PS. Status just shows as Admin Review

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    • A Offline
      A Offline
      Adam Kay
      Global Moderator
      wrote on last edited by
      #2

      Hi Ron, you did mention the rounding issue which was system flagged to you. I’ve contacted admin who said yes they are dealing with it. I will email you tomorrow. Regards Adam

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      • R Offline
        R Offline
        Ronski
        wrote on last edited by
        #3

        Thank you Adam for your email today.

        This turned out to my fault, I'd put it into IM Money Markets (as there was a few quid in there I wanted to use), which of course is not cash, so takes time to sell down.

        Switches completed today.

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        The value of your investments can go down as well as up, and you may get back less than you invested.

        Cobens a trading name of Astute Financial Management UK Limited is authorised and regulated by the Financial Conduct Authority. Registered Address: 4th Floor Peek House, 20 Eastcheap, London, EC3M 1EB. Registered in England and Wales No. 5850981.

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